FAQs

FAQs - Budology

1. How long does it take to process my order? All orders are typically processed within 5 to 7 business days (excluding weekends and holidays) after you receive your order confirmation email. Once processed, you will receive a notification confirming the shipment of your order.

2. What shipping methods do you offer? We currently offer standard shipping for all orders. The shipping cost will be calculated at checkout based on your location.

3. Can I track my order? Yes, you will receive a shipping confirmation email containing a tracking number once your order has been dispatched. You can use this information to track the status and delivery of your package.

4. How can I get in touch with customer service? For any inquiries or assistance, feel free to reach out to our customer service team at socials@budology.com. We're here to help!

5. What is your refund policy? We offer a 30-day refund policy. If you are not satisfied with your purchase, please contact us at socials@budology.com within 30 days of receiving your order for assistance. Visit our Refund Policy for more details.

6. Can I change or cancel my order after placing it? Unfortunately, once an order is placed, we are unable to make changes or cancel it. Please double-check your order before completing the purchase.

7. Do you ship internationally? Currently, we only offer shipping within [mention your available shipping regions/countries]. We hope to expand our reach in the future.

8. What should I do if my item is damaged or defective? We apologize for any inconvenience. Please contact our customer service team at socials@budology.com with your order number and photos of the damaged or defective item, and we will assist you in resolving the issue.

9. How can I stay updated on promotions and new arrivals? To stay in the loop on the latest promotions, product launches, and more, be sure to follow us on social media and subscribe to our newsletter. Join the Budology community for cosmic updates!

For any additional questions or concerns, feel free to reach out to our customer service team at socials@budology.com. Thank you for choosing Budology – where style meets the cosmos!